Multinational footwear retailer Aldo has invested in new software to “intelligently automate its IT operations.”

The Montreal-based company has selected Ignio from Digitate, a software unit of Tata Consultancy Services (TCS) – which is in turn part of part of Indian conglomerate the Tata group.

With 3,000 points of sale in over 100 countries around the world, the Aldo Group operates under two signature brands, Aldo and Call It Spring, and a multi-brand retail concept called Globo.

With its product portfolio and customer base significantly expanding in recent years, Aldo chose Ignio to rapidly deploy new services, increase the resilience of its digital solutions and reduce operational risks, while simultaneously improving organisational efficiency and responsiveness.

“It is a major priority for the Aldo Group to move all of our services to a digital platform, and ensure a high level of resilience and agility,” says Dominic D’Amata, vice president, architecture, governance, and infrastructure for the Aldo Group. “In recent years, as our business has expanded, our systems have become ever more complex. As such, Ignio will help us to simplify the management of these systems, giving us greater efficiency and control over critical aspects of our IT operations.” 

The software platform is said to have the capacity to sense, think and act, integrating information from a wide range of sources to blueprint, self-learn and be contextually aware of a company’s technology and operations. It is offered as a Services-as-Software platform, deployed either on-premise or in the cloud.

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